Refund & Cancellation Policy

Effective Date: August 9, 2025

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At Junction, our platform is designed to connect students with other students to buy and sell pre-owned items. Please note that refunds and cancellations are currently not within the scope of Junction’s services. We only act as an intermediary to facilitate student-to-student transactions.

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1. Responsibility of Buyers and Sellers - All transactions take place directly between the buyer and the seller.Any requests for refunds, cancellations, exchanges, or returns must be resolved mutually between the buyer and the seller.Junction is not responsible for product quality, delivery, delays, or disputes related to refunds or cancellations.

 

2. No Platform-Level Refunds or Cancellations - Since refunds and cancellations are not part of Junction’s current scope, we do not accept or process them on behalf of users.Payments made through the platform are directly settled between the concerned buyer and seller.

 

3. Dispute Resolution Support - While Junction does not handle refunds or cancellations, we encourage students to maintain fair and transparent dealings.In case of disputes, users may contact us at admin@junctionverse.com, and we will do our best to guide or mediate, though final resolution rests solely with the buyer and seller.

 

4. Policy Updates - Junction reserves the right to update or modify this policy from time to time. Updated policies will be published on this page, and continued use of the platform will be deemed acceptance of the revised terms.